Friday 24 October 2014
 
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CRM

Is a move to the cloud good or bad for IT?

The cloud is growing rapidly and is here to stay. Top executives have embraced it for the benefits it brings to their firm. Still, a shift to the cloud has left many wondering if this is a good thing or a bad thing for them personally.

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Al Hamra implements SAP

Ras Al Khaimah-based Al Hamra Real Estate has implemented the Flexible Real Estate (REFX) modules of the SAP tenant relationship management (TRM) software. The complete management solution allows for centralised management of the real estate por

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Al Hamra implements SAP

Ras Al Khaimah-based Al Hamra Real Estate has implemented the Flexible Real Estate (REFX) modules of the SAP tenant relationship management (TRM) software. The complete management solution allows for centralised management of the real estate por

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Alshaya implements key SAP solutions

Alshaya Trading, a leading commercial equipment provider in Kuwait, has implemented a host of SAP business software solutions, to streamline operational processes and improve transparency and competitive advantage. The provider of

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Dubai summit to discuss CRM issues

Over 200 business and IT professionals from a cross-section of organization and industries will converge in Dubai  for a major customer relationship management (CRM) summit to be held from May 14 to 15. The Middle East CRM & Custo

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ME banks ‘could boost income with better CRM’

Middle East banks could achieve big hikes in revenue growth and cross-selling through improved CRM (customer relation management) channels, according to a study. In a recent comparative study of Middle East banks and some of the leading in

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Bahrain’s software market to see 8pc growth

Bahrain’s software market is projected to grow to $38 million in 2011 and will experience a compound annual growth rate (CAGR) of eight per cent until 2015, said a report. The country is rapidly emerging as an important financial hub for t

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Sage, Al Taqnyah in strategic tie-up

Sage Software, a global ERP, CRM and HRM solutions company, has joined forces with UAE-based Al Taqnyah Business Solutions aiming to leverage key solutions among government and semi-government offices in the UAE. Sage’s strategic partnersh

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Cloud dangers for SMEs highlighted

Small businesses moving into the cloud are likely to find themselves with serious problems if they don't take into account the wider scope of their own operations, said an expert. "Small businesses aren't putting enough into consideration

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Healthcare, utilities to top CRM outsourcers' list

Healthcare, government and utilities sector will grow at the fastest rate for CRM outsourcers over the next 12 to 15 months, according to a study by independent technology analyst Ovum. “Healthcare, government and utilities are the industr

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