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Alshaya implements key SAP solutionsAlshaya Trading, a leading commercial equipment provider in Kuwait, has implemented a host of SAP business software solutions, to streamline operational processes and improve transparency and competitive advantage. The provider of More… |
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Dubai summit to discuss CRM issuesOver 200 business and IT professionals from a cross-section of organization and industries will converge in Dubai for a major customer relationship management (CRM) summit to be held from May 14 to 15. The Middle East CRM & Custo More… |
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ME banks ‘could boost income with better CRM’Middle East banks could achieve big hikes in revenue growth and cross-selling through improved CRM (customer relation management) channels, according to a study. In a recent comparative study of Middle East banks and some of the leading in More… |
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Bahrain’s software market to see 8pc growthBahrain’s software market is projected to grow to $38 million in 2011 and will experience a compound annual growth rate (CAGR) of eight per cent until 2015, said a report. The country is rapidly emerging as an important financial hub for t More… |
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Sage, Al Taqnyah in strategic tie-upSage Software, a global ERP, CRM and HRM solutions company, has joined forces with UAE-based Al Taqnyah Business Solutions aiming to leverage key solutions among government and semi-government offices in the UAE. Sage’s strategic partnersh More… |
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Cloud dangers for SMEs highlightedSmall businesses moving into the cloud are likely to find themselves with serious problems if they don't take into account the wider scope of their own operations, said an expert. "Small businesses aren't putting enough into consideration More… |
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Healthcare, utilities to top CRM outsourcers' listHealthcare, government and utilities sector will grow at the fastest rate for CRM outsourcers over the next 12 to 15 months, according to a study by independent technology analyst Ovum. “Healthcare, government and utilities are the industr More… |
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Call centre industry 'expanding'The regional call centre industry is witnessing significant expansion amidst the growing demand for customer service and support, said an expert. “After dodging a massive hit from the global economic meltdown, the region’s call centre indu More… |
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ME 'spending on CRM to jump 30pc'The Middle East spending on customer relationship management (CRM) is set to increase by 30 per cent in 2010, according to Sage Software, a leading global supplier of ERP, CRM and HRM solutions to medium and large organisations. The compan More… |
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Sage unveils software service programmeSage Software, a leading suppliers of ERP, CRM, and HRM software solutions, has launched Sage Cover, a comprehensive software service and assurance programme. The new customer-centric programme is set to benefit Sage customers by facilitat More… |
