Sunday 2 August 2015
 
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CRM

National Bank of Oman deploys new CRM solution

National Bank of Oman, one of the largest banks in the Sultanate, has implemented a CRM solution to power its end-to-end lead management across all business lines and channels including branch, Web and call centres. This will help

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Microsoft summit highlights data analysis trends

The second Microsoft Dynamics Summit, which concluded recently in Dubai, UAE has provided new insights on how Dynamics tools will enable organisations to more effectively make sense of data and fuel greater speed and precision in decision-making

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Is a move to the cloud good or bad for IT?

The cloud is growing rapidly and is here to stay. Top executives have embraced it for the benefits it brings to their firm. Still, a shift to the cloud has left many wondering if this is a good thing or a bad thing for them personally.

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Al Hamra implements SAP

Ras Al Khaimah-based Al Hamra Real Estate has implemented the Flexible Real Estate (REFX) modules of the SAP tenant relationship management (TRM) software. The complete management solution allows for centralised management of the real estate por

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Al Hamra implements SAP

Ras Al Khaimah-based Al Hamra Real Estate has implemented the Flexible Real Estate (REFX) modules of the SAP tenant relationship management (TRM) software. The complete management solution allows for centralised management of the real estate por

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Alshaya implements key SAP solutions

Alshaya Trading, a leading commercial equipment provider in Kuwait, has implemented a host of SAP business software solutions, to streamline operational processes and improve transparency and competitive advantage. The provider of

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Dubai summit to discuss CRM issues

Over 200 business and IT professionals from a cross-section of organization and industries will converge in Dubai  for a major customer relationship management (CRM) summit to be held from May 14 to 15. The Middle East CRM & Custo

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ME banks ‘could boost income with better CRM’

Middle East banks could achieve big hikes in revenue growth and cross-selling through improved CRM (customer relation management) channels, according to a study. In a recent comparative study of Middle East banks and some of the leading in

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Bahrain’s software market to see 8pc growth

Bahrain’s software market is projected to grow to $38 million in 2011 and will experience a compound annual growth rate (CAGR) of eight per cent until 2015, said a report. The country is rapidly emerging as an important financial hub for t

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Sage, Al Taqnyah in strategic tie-up

Sage Software, a global ERP, CRM and HRM solutions company, has joined forces with UAE-based Al Taqnyah Business Solutions aiming to leverage key solutions among government and semi-government offices in the UAE. Sage’s strategic partnersh

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