Friday 18 October 2019

Taj Mahal Palace, Mumbai tops list of global legendary hotels

The iconic Taj Mahal Palace, Mumbai has recently catapulted to the top spot, according to an evaluation by TrustYou, the world’s largest guest feedback aggregator. A Media Promoter Score of 95 coupled with a strong customer


Chicago's Acme Hotel first to link TrustYou with 'Alexa'

As part of efforts to personalise and digitise service to hotel guests, Chicago’s Acme Hotel has paired TrustYou’s direct messaging service and Amazon Echo to combine all guest requests via text, email, Facebook messenger and voice c


TrustYou expands global presence

TrustYou, the world’s largest guest feedback platform, has expanded its client portfolio with new partnerships forged with numerous independent and chain hotels across the globe. The internationally operating NH Hotel Group,


Elite Hospitality Group online review scores up 878pc

Elite Hospitality Group has managed to increase the number of Google reviews by an impressive 878 per cent, from only 51 reviews in 2014 to 499 in 2016, recent data showed. Knowing how crucial it is for hotels to bring guest feedb

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