Friday 24 November 2017
 
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Oman Air launches new call centre in Malaysia

Demonstrating its continued commitment to providing excellent customer service and a seamless passenger experience, Oman Air announced the soft opening of its new call centre in Kuala Lumpur, Malaysia, on November 2. The newly ope

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Bahrain looking to boost cruise calls at ports

The Bahrain Tourism and Exhibitions Authority focused on boosting cruise calls at the kingdom's ports at a recent Cruise Sector Committee meeting held at its office. The meeting was held as a part of BTEA’s efforts to de

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Gulftainer marks Tampa Triumph maiden call at Saudi port

UAE-based Gulftainer, a leading privately owned independent port operator, has marked the maiden call of Evergreen Marine Corporation’s 366-m-long vessel, Tampa Triumph, at its Northern Container Terminal (NCT) at the Jeddah Islamic Seapor

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Etihad wins big at Insights Middle East Call Centre Awards

Etihad Airways, the national carrier of the UAE, collected two prestigious awards at the Insights Middle East Call Centre Awards held recently at The Crowne Plaza Hotel in Dubai, UAE. Etihad was awarded the Best Large Call Centre

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World Energy Council issues call to action

Ahead of the 23rd World Energy Congress, the World Energy Council has called on the energy sector to embrace a historic opportunity to redefine the energy contract.    The reality that per capita demand for

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Jordan airport signs call centre management deal

Airport International Group (AIG), the Jordanian company responsible for the operation of Queen Alia International Airport (QAIA), has signed an agreement with CrysTelCall for the operation and management of the airport’s call center.

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Business leaders seek greater reforms in Mena region

Business leaders from the Mena region at the World Economic Forum (WEF) in Davos this year are calling for greater economic reforms in the Arab World in order to lower dependence on oil, reduce the burden on government budgets, and unlock stro

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Citi Bahrain launches call centre

A Citi Bahrain call centre that employs 87 Bahrainis has been inaugurated by Central Bank of Bahrain (CBB) Governor Rasheed Al Maraj. The inauguration event was hosted by Citi chief executive for Middle East and Africa Atiq Rehman and Citi Bah

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Call to help 4,500 needy Bahraini families

An appeal has gone out to help more than 4,500 underprivileged Bahraini families, who live in old and dilapidated homes across the country. Bahrain’s three municipal councils and their counterpart in Manama, the Capital Trustees Board, h

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Public urged to be alert after ma’atam shootings in Bahrain

Members of the public are being urged to call the police immediately if they notice any suspicious activity following alleged shootings at two ma’atams (Shi’ite community halls) in Bahrain. Work started yesterday (October 19) to in

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