Sunday 28 December 2014
 
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IVR

Batelco introduces Hindi IVR for helpdesk

Batelco, a leading telecom services provider in Bahrain, has introduced Hindi language to its interactive voice response (IVR) Customer Contact Centre, to enhance support services for its Indian customers. Through the Hindi IVR, c

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Simah launches credit assistance systems

Saudi Credit Bureau (Simah) recently launched two new projects that will allow customers to access and update their credit information as well as make queries at any time, a report said. The IVR (Interactive Voice Response) and SMS project

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Zain offers services in Hindi

Zain Bahrain, a leading telecom services company, is now offering an interactive voice response (IVR) service in Hindi, for the first time in Bahrain. The Zain Bahrain offering, for all those calling its call centre on 107, also offers for

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