Friday 11 July 2014

Most banks 'struggling to keep pace with customers'

Banks in some of the world’s fastest-growing emerging markets are struggling to keep up with changing customer expectations, particularly in multi-channel areas such as social media and mobility, said a study. The study, which comprised tw


Japan clamps Citigroup operations

Citigroup has been ordered by Japanese regulators to stop marketing financial products at its retail bank for a month, a slap that is unlikely to squeeze revenue but will further tarnish the US bank's reputation in a key market. The Financ

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