Monday 21 April 2014
 
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Customer loyalty

Acer scores high in customer loyalty poll

Sixty-seven per cent of those who availed of Acer’s after sales service would recommend Acer to a friend, whereas 33 per cent would consider recommending, said an independent survey, noting that there were zero detractors. The survey, a me

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UAE insurers ‘enjoy high customer loyalty’

Almost half (49 per cent) of the UAE’s general insurance customers prefer buying multiple products from one provider, indicating the potential for sector growth through cross selling, a report said. Service quality, product flexibility and

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SAS-Expedia alliance boosts customer loyalty

SAS Middle East, a leading provider of business analytics software, said that its partnership with Expedia, a major online travel agency, has helped drive in new ways to boost customer satisfaction and loyalty. With the use of SAS Analytic

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Dunkin' Donuts tops in customer loyalty

Dunkin' Donuts, the largest coffee and baked goods chain in the world, has been recognised as number one in customer loyalty in the coffee category in the UAE for the fourth consecutive year. The recognition, given by the Brand Keys Cu

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Customer loyalty, retention rank top for airlines

Up to 86 per cent of the airlines view customer loyalty and retention as having the most positive impact on their business, according to a recent survey. Sabre Airline Solutions, a leading provider of integrated solutions and services for

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