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Silah Gulf wins top service provider awardSilah Gulf, the GCC contact centre and business process outsourcing (BPO) company, has won the award for Best New Outsource Service Provider for the second consecutive year at the Annual Middle East Call Centre Awards in Dubai. Competing a More… |
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Higher BPO demand seen in AlgeriaThe Algerian market for business process outsourcing (BPO) services is seeing a big demand, said an expert. Mohamed Sameh, general manager of First Service Algeria, a subsidiary of Mobiserve Holding, a regional solution provider and busine More… |
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Outsourcing market to hit $479bn by 2016The outsourcing industry is embarking on a growth path with global revenues projected to touch $479.3 billion by 2016 from $370 billion at present, according to a report issued by Dubai Outsource Zone (DOZ). The report, prepared in collabo More… |
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IBM clinches Dubai WTC BPO dealIBM said it has won a multi-year business process outsourcing (BPO) agreement from Dubai World Trade Centre (DWTC) to manage its transactional finance and accounting back office functions. The deal includes managing of accounts payable, re More… |
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Injazat Data Systems & KBR ink dealInjazat Data Systems, a leading IT services provider, has signed an alliance with KBR, an engineering, construction and services company, to jointly pursue outsourcing opportunities in the region. The signing ceremony was held at The Inter More… |
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Tech Mahindra to expand Bahrain operationsIndia-based Tech Mahindra yesterday announced plans to expand its Bahrain office. Tech Mahindra opened its regional office in the kingdom in March last year and has now decided to place it at the centre of its GCC-wide expansion plans. More… |
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Extensya picks Avaya solutionsExtensya, a fast-growing BPO, has chosen Avaya technology to build its communications infrastructure and support its contact centre operations. With its state-of-the-art scalable and reliable contact centre systems, Avaya will provide a s More… |
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Saudi Aramco and BBK unit win awardSaudi Aramco's IT Customer Care Centre and INVITA, a Business Process Outsourcing (BPO) company owned by the Bank of Bahrain and Kuwait (BBK) have won the HDI-MEA Team Excellence Awards. The awards honour support organisations that have ac More… |
