Saturday 23 July 2016
 
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Emirates NBD introduces new banking app

Dubai-based bank Emirates NBD has launched a new tablet banking app for its workers that aims to reduce the waiting and transaction time of customers at its branches. The tablet banking app will enable branch service ambassadors, acting

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Zain hosts Customer Engagement Forum in Kuwait

  Zain Group, a leading mobile telecom innovator in eight markets across the Middle East and North Africa (Mena) region, drew senior personnel from across the group operations for its recently concluded Customer Engagement Fo

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Over 50 airlines participate in IBS Software summit

Nearly 200 delegates, representing more than 50 airline companies will participate in the IBS Software's Global Customer Summit today where 60 speakers will discuss key issues shaping the global air transportation and logistics industry.

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Jordan airport named ‘Best Airport in Middle East’

Queen Alia International Airport (QAIA) has topped the category of ‘Best Airport by Region: Middle East’ in the 2015 Airport Service Quality (ASQ) Survey, a leading airport passenger satisfaction benchmark programme. T

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Abu Dhabi aerospace summit to focus on consumer rights

Next month’s Global Aerospace Summit in Abu Dhabi will hear a call for cross-national co-operation on passenger rights as C-suite executives at the event examine how to improve the customer service experience and whether it will really win

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MoneyGram customers can win a trip to ICC Twenty20 matches

MoneyGram, a partner of International Cricket Council, is providing customers in Saudi Arabia the opportunity to win tickets and fully paid trips to upcoming ICC World Twenty20's semi-final or the final matches in India.  

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Crackdown vowed on tobacco traders exploiting customers

Bahraini authorities have announced a crackdown on traders trying to exploit consumers following an increase in import duty on tobacco. This followed reports that the sudden increase announced on Monday (February 8) had led to confusion and pa

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Alba appoints manager of customer services, marketing

Aluminium Bahrain (Alba), a leading aluminium smelter in the world, has appointed Mohammed Khalid as the manager of customer services and marketing operations. In his new role, Khalid will be overseeing customer service operations

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