Sunday 24 May 2015
 
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Siemens launches new wind turbine for US customers 


Siemens has launched its first wind turbine designed to specifically meet the demands of its North and South American customers. The Siemens SWT-2.3-120, which premiered at the AWEA Windpower 2015 tradeshow in Orlando, Florida, fe

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Customer deposits surge at Oman Islamic banks

Oman's two full-fledged Islamic banks have yet to post a profit but their customer deposits are surging, increasing pressure on authorities to develop sharia-compliant money market tools and make a long-awaited issue of Islamic bonds (sukuk)

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Dubai Courts advances 11 places in customer satisfaction

Dubai Courts has been ranked ninth in the ‘Customer Satisfaction’ category under the ‘Dubai Government Excellence Program 2015,’ climbing 11 places up from the previous year. The progress is a result of the

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Customer service experts to share insights at G-Summit

Genesys, a leading provider of omnichannel customer experience and contact centre solutions, is set to bring hundreds of customer service experts, visionaries and thought leaders to share the latest in best practices and innovation at a summit i

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UAE banks ‘not meeting customer expectations’

Banks in the UAE are not meeting their customer expectations, according to a recent study by TNS, a custom market research organisation. The TNS Annual Corporate Banking Excellence study looked closely at the services offered by c

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Banks ‘must balance customer service strategy’

Banks in the Middle East need to move from being primarily sales-centric to a balance between sales and customer-centric, according to an expert. Alex Kwiatkowski, senior marketing strategist, Banking and Digital Channels at Misys

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GAC's new Sohar office boosts customer service

GAC Oman, a provider of integrated shipping, logistics and marine services, has boosted its customer access and service in the growing port of Sohar with the relocation of its branch office to ground floor premises on the port’s main stree

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Ooredoo launches ‘Roam Like Home’ offer

Ooredoo’s popular ‘Roam Like Home’ offer is back from February 26 to April 26, following high customer demand. The service will allow prepaid and postpaid customers to enjoy local rates while roaming in UAE, with

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Wasl signs customer agreement with SAP in UAE

Wasl Asset Management Group has signed a ‘cloud for customer’ agreement with SAP, the largest of its kind in the enterprise software market company’s UAE history. The real estate development and management organi

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Kansai opens consumer experience centre in Dubai

Kansai Paint, a leading Japan-based manufacturer of decorative, automotive, industrial, protective and marine coatings, has opened its largest customer experience centre in Umm Sequin, Dubai, as part of widening the reach of its myriad colours i

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