Saturday 22 September 2018
 
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Avaya

Avaya to present converged CC, UC solutions at Gitex

Avaya Holdings will demonstrate several industry-first platforms that unify Contact Centre (CC) and Unified Communications (UC) solutions at the Gitex Technology Week running from October 14-18 at Dubai World Trade Centre.   T

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Avaya upgrades workforce optimisation suite

Avaya Holdings Corp, a global leader in digital communications for businesses, has introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data privacy with a

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Avaya’s new application to enhance SMB capabilities

Avaya Holdings Corp is giving small and medium-sized businesses (SMBs) the tools to drive greater productivity and streamline collaboration through a single application for all communications channels, meetings, team collaboration and content sh

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Avaya’s new application to enhance SMB capabilities

Avaya Holdings Corp is giving small and medium-sized businesses (SMBs) the tools to drive greater productivity and streamline collaboration through a single application for all communications channels, meetings, team collaboration and content sh

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Avaya, Arowana in strategic tie-up

Avaya Holdings Corp, a global leader in digital communications software, plans to work closely with Arowana Consulting to deliver dedicated solutions that address vertical industry-specific use cases. The two companies will provid

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Avaya acquires top CCaaS solutions company

Avaya Holdings, a leading global business communications company, has announced that it has acquired Spoken Communications, a leading innovator in contact center as a service (CCaaS) solutions for enterprise customers and a provider of transform

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Avaya acquires top CCaaS solutions company

Avaya Holdings, a leading global business communications company, has announced that it has acquired Spoken Communications, a leading innovator in contact center as a service (CCaaS) solutions for enterprise customers and a provider of transform

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Blockchain ‘will change banking customer experience’

Emerging technologies such as blockchain will transform customer experience in the banking sector, enabling organizations to gain greater insight from customers’ data, Avaya announced at the24th World Islamic Banking Conference in Bahrain.

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Gulf travellers 'go digital to enhance hotel experience'

Travellers in the GCC are embracing digital solutions to enhance their hotel experience, according to a new survey from Avaya.   About 89 per cent use hotel mobile apps to perform tasks such as tracking bill chan

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Bosch, Avaya sign new digital solution deal

Bosch Group, a leading global supplier of technology and services, has announced the expansion of its partnership with Avaya to help support Bosch's digital transformation strategy across its global operations. Avaya Private C

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