Friday 25 May 2018
 
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Insights

Ex-Jumeirah CEO to share hospitality insights at Bahrain forum

Veteran hotelier Gerald Lawless is bringing his expertise on the industry to Bahrain as part of Capital Club’s International Business Speaker Series. Moderated by Jerard Bachar, executive director of tourism and leisure, Eco

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Etihad wins big at Insights Middle East Call Centre Awards

Etihad Airways, the national carrier of the UAE, collected two prestigious awards at the Insights Middle East Call Centre Awards held recently at The Crowne Plaza Hotel in Dubai, UAE. Etihad was awarded the Best Large Call Centre

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700 delegates to join forum on sustainable growth

More than 700 private and public sector representatives from across the Gulf Region and beyond will join a forum in Qatar that will discuss how the region can foster healthy economic growth and job creation for the benefit of succeeding generati

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Etihad wins call centre accolades

Etihad Airways has been honoured with two accolades at the Insights Middle East Call Centre Awards 2015. This is the fourth consecutive year in which the airline has been recognised at the annual gala ceremony, which was held in D

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Etihad wins top call centre award

Etihad Airways, the national airline of the United Arab Emirates, has been honoured for the third consecutive year at the Insights Middle East Call Centre Awards 2014. The airline received the ‘Best Large Call Centre’

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Epicor to host EMEA Insights conference in Dubai

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, is set to host the Dubai chapter of its annual Epicor EMEA Insights 2014 customer conference.

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IIG Capital releases ‘Insights’ newsletter

IIG Capital has released the first issue of IIG Trade Finance Insights, a monthly newsletter addressing developments and trends affecting the international trade finance market. IIG Capital is an alternative financing company that provide

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Google Mena launches online data tool

Google Mena has launched its latest service that will provide critical data about the online behavior of urban consumers in key Mena markets. Insights Mena is an interactive tool capable of providing significant information about the onlin

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More focus on customer service urged

Regional companies must focus more on customer-driven business practice within their current customer service models, said an expert ahead of a major call centre event in Dubai. The Middle East Call Centre 2011 show (MECC 2011) will be hel

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Mideast set to become ‘global travel hub’

The Middle East is on the brink of becoming the world’s dominant travel hub, said a report. The report, Securing the Prize for the Middle East launched by Amadeus, a leading travel technology partner and transaction processor, sets out wha

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