Monday 25 May 2015
 
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Silah

Silah to provide contact centre services for McDonald’s

Bahrain-headquartered Silah Gulf, a contact centre and customer experience solutions company, said it has been selected as the contact centre service provider of choice for McDonald's Bahrain. Silah said it is providing a dedi

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Silah Gulf appoints new chief digital officer

Silah Gulf, a leading customer service solutions provider in Bahrain, has appointed Adel Maymoon the chief digital officer. Maymoon will be responsible for leading Silah’s social media and digital marketing business line, ac

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Silah Gulf wins top contact centre awards

Bahrain-based Silah Gulf, a leading customer experience solutions provider, has won 10 awards at the annual Insights Middle East Call Centre Awards held in Dubai recently.   The award is the regional benchmark fo

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VIVA Bahrain seals Silah agreement

VIVA Bahrain, a leading telecom services operator in the kingdom, has entered into an agreement with customer experience solutions provider Silah Gulf. The agreement comes under the ambit of VIVA's Business division, which pro

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Silah Gulf plans big Mideast expansion

Bahrain-headquartered Silah Gulf, a contact centre and business process outsourcing (BPO) company, plans to aggressively expand into Middle Eastern markets. With a vision to achieve industry leadership in the region, Silah plans t

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Silah launches UAE operations

Bahrain-based Silah Gulf, a contact centre and business process outsourcing (BPO) firm, has launched operations in the UAE. A contingent of Silah staff will now be based out of the UAE and be responsible for sourcing business oppo

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Silah launches UAE operations

Bahrain-based Silah Gulf, a contact centre and business process outsourcing (BPO) firm, has launched operations in the UAE. A contingent of Silah staff will now be based out of the UAE and be responsible for sourcing business oppo

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Companies 'ignoring role of social media'

Customers across the region are feeling neglected by consumer brands not because of the lack of communication but because of the lack of interaction on social media, according to a research undertaken by Merchants, a dimension data company and k

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Silah launches HR solutions unit

Silah Gulf, a multi-award winning business process outsourcing (BPO) and customer experience provider serving the GCC region, has launched a specialist manpower outsourcing service. Silah Talent will provide regional companies with call ce

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Bahrain 'will be hub for outsourcing sector'

Bahrain will become a regional hub for the outsourcing sector, said an expert, adding that GCC countries have a clear advantage for business process outsourcing industry, thanks to an increase in demand for Khaleeji Arabic dialect among clients.

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