Saturday 23 August 2014
 
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Reykjavik

46 airlines probe customer service issues

More than 70 delegates, representing 46 airlines across the globe, analysed issues in the area of customer service and discussed means of improving it at a major aviation conference in Reykjavik, the capital of Iceland. Gulf Air took the l

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Europe on alert for Icelandic volcano ash

Airlines began cancelling flights to Britain late on Monday because of an ash cloud from an Icelandic volcano reaching its airspace, although experts expected no repeat of travel chaos from an eruption a year ago. Britain's Met Office

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