Sunday 26 June 2016
customer experience

IoT: Revolutionising the retail industry

Retailers are experimenting with the Internet of Things (IoT) to offer new services, reshape the customer experience and enter new markets by creating digital ecosystems, a report said. The proliferation of connected devices coupl


Viva Kuwait, Huawei to set up innovation centre

Viva Kuwait, a major telecom operator, has signed an MoU with Huawei to establish a new Joint Innovation Center for Customer Experience Management, the first of its kind in region, at the recently held Mobile World Congress in Barcelona.


Customer focus for Dubai broadband meet

Improving the customer experience, exploring the business models, strategies and innovative services required to maintain customer loyalty will form the agenda for an upcoming broadband event in Dubai. The fifth edition of Broadba


Psilog to offer excellent customer experience

Psilog International, a regional value added distributor (VAD) and authorised service centre for Psion solutions in the Middle East, said it aims to raise the bar by offering excellent customer experience. The move by Psilog to focus on bo

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