Wednesday 25 April 2018
Customer Care

Etisalat wins best customer care award

UAE's top telecom services operator Etisalat said it has won the renowned TeknoTel Award for 'Best Customer Care 2014’ at a ceremony held recently in Dubai. The honour recognises Etisalat’s achievements in impr


Mobily reaches out through Twitter

In an attempt to interact in a more developed way with its Twitter users, Mobily is integrating Twitter usernames with its internal system for customer care CRM, allowing the company’s social media team to get the user’s full information and histo


Panasonic opens green service centre in Jeddah

Alesayi Electronics, the sole agent for Panasonic in Saudi Arabia, in association with Panasonic Marketing, has opened the kingdom’s first eco-friendly Panasonic customer care center in Jeddah. Alesayi Electronics has one of the largest sa


Acer plans customer service camp

Acer Computer, the Middle East’s leading supplier of notebook and desktop computers, has launched ‘Acer Care Camp.’ The initiative aims at providing Acer users free servicing and maintenance for their computers. “With customer serv

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