Sunday 24 June 2018
 
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Customer satisfaction

Bahrain eGovt records 78pc customer satisfaction

Customer satisfaction level of online services provided by Bahrain’s Information and eGovernment Authority (iGA) has reached 78 per cent, according to an annual study. The customer satisfaction levels were measured through a

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Nissan Micra, LEAF top in customer satisfaction study

The Nissan LEAF and Micra have come top of their respective categories in the latest Driver Power, one of the UK’s most respected customer satisfaction studies. The Nissan LEAF won the 2018 Gold Electric Car Award. It was th

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Dubai Customs wins new ISO in customer satisfaction

Dubai Customs added an accolade to the many accreditations and unprecedented achievements it has by attaining the ISO 10004:2012 customer satisfaction standard.  Ahmed Mahboob Musabih, director of Dubai Customs received the c

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Empower scores over 84pc in customer satisfaction

UAE-based Empower, a leading district cooling services provider, scored 84.4 per cent in overall customer satisfaction performance based on a recent 2015-2016 survey. Conducted by the global information and measurement company, Ni

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Kuwait-based consumer index to launch in UAE

Service Hero, a leading consumer-powered satisfaction index in Kuwait, has announced the expansion of its operations into the UAE. The index has also launched its revamped website, bringing for customers an open, information-rich

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Hyundai Sonata named best midsized car

Korean automaker Hyundai’s all-new Sonata has been named as the best midsized car by AutoPacific, a US-based future-oriented automotive marketing and product-consulting firm. In addition, Hyundai has ranked within the top th

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Flynas scores 91pc in customer satisfaction

Flynas, Saudi Arabia’s national carrier, recently conducted a survey among 41,000 guests which revealed a customer satisfaction of 91 per cent in 2013. The survey measured customer satisfaction starting from booking the tick

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Viva Bahrain wins top award

Viva Bahrain, a telecom services provider in the kingdom, said its has been recognised as 'best in customer satisfaction' at the 2013 Middle East Call Centre Awards, held in Dubai. The award honours organisations that have

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Dubai Customs holds discussion on quality

Dubai Customs has recently received a delegation from Dubai Police General Headquarters, which attended a discussion about best practices in the field of quality, particularly ISO 2007:10001 concerning customer satisfaction. Ahmed Abdul Sa

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UAE updates government services portal

UAE has launched an updated version of integrated portal My Gov (mygov.ae) with the participation of about 40 federal government authorities. The My Gov initiative aims to activate communication channels between customers and federal gover

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