Friday 26 December 2014
 
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80pc customers satisfied with Bahraini telecom services

More than 80 per cent of customers are satisfied with their telecommunications services in Bahrain, according to the latest Telecommunication Regulatory Authority (TRA) survey. The results also indicated an increased number of peo

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Co-op Bank loses 38,000 customers after setback

Britain's Co-operative Bank said it lost around 38,000 customers in the first half of 2014, following its near collapse last year and a drugs scandal involving former chairman Paul Flowers. Chief executive Niall Booker said he

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Batelco hosts ghabga for business customers

Batelco, a leading telecom operator in Bahrain, recently hosted a Ramadan Ghabga banquet at the Sheraton Hotel for more than 250 of its business customers. The event, which was organised by the telco’s Enterprise and Governm

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Wal-Mart may get customers to deliver packages

  Wal-Mart Stores is considering a radical plan to have store customers deliver packages to online buyers, a new twist on speedier delivery services that the company hopes will enable it to better compete with Amazon.com.

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Vodafone Qatar customer base up 7pc

Vodafone Qatar, an affiliate of Vodafone Group, boosted its customer base by 7 per cent in the second quarter, the telecoms firm said in a bourse statement on Monday. It had 936,300 mobile customers as of September 30, up from 878

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Batelco clarifies on SMS charge rumours

Bahrain’s leading telecommunications company, Batelco, has reassured its customers that there are no charges for receiving text messages from 95555. The announcement follows a spate of rumours circulating on social media sit

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Batelco urges customers to ‘go-green’

Bahrain’s leading telecommunications company, Batelco, is reaching out to its customers to support the company’s ongoing ‘go-green’ initiatives, by signing up for e-Services and cancelling their paper bills.

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Dubai eGovernment plans new surveys

Dubai eGovernment department has launched a series of opinion polls for both public and for government employees to measure customer satisfaction in bid to enhance government performance based on its ‘customer first’ concept.

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Tefal launches new site for ME customers

Tefal, one of the industry leaders in small kitchen appliances, has announced the launch of a new website for its consumers in the Middle East, in line with its commitment toward its regional customers. Tefal website for the Middl

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Most banks 'struggling to keep pace with customers'

Banks in some of the world’s fastest-growing emerging markets are struggling to keep up with changing customer expectations, particularly in multi-channel areas such as social media and mobility, said a study. The study, which comprised tw

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