Tuesday 9 February 2016
 
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experience

Malaysia's Gaya Island offers exclusive diving experience

Gaya Island, an underwater haven of vibrant marine life diversity in Malaysia's Tunku Abdul Rahman Marine Park, is offering guests an exclusive diving experience into the clear water of Borneo.   The park is

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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AccorHotels widens its reward offering for members

AccorHotels, a leading international hospitality group, has launched Elite Experience, a newly added benefit to the Le Club AccorHotels loyalty programme. Le Club AccorHotels currently boasts over 23 million members globally, with membe

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Iata calls for deeper government-airline partnership

The International Air Transport Association (Iata) called for a deeper partnership with governments to improve the passenger experience in terms of security and facilitation processes. Implementation of Smart Security and better use of

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260 women in Bahrain admit abuse in key study

More than 260 women in Bahrain have come forward in just three weeks to say they have experienced some form of domestic violence. They responded to a survey by the Bahrain Youth Forum Society’s Naseem Initiative, which is conducting nati

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Ooredoo appoints new chief customer experience officer

Leading telecommunications operator Ooredoo has appointed Amaal Hussain Al Lawati as its chief customer experience officer (CXO). Leading the company’s customer engagement strategy, Al Lawati’s role will focus on conti

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Abu Dhabi hosts Iata workshop on passenger experience

Abu Dhabi played host to the International Air Transport Association (Iata) workshop last week, aiming to contribute to improving all aspects of air travel for passengers with some blue-sky thinking. The two-day workshop, held at the Ro

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Customer service experts to share insights at G-Summit

Genesys, a leading provider of omnichannel customer experience and contact centre solutions, is set to bring hundreds of customer service experts, visionaries and thought leaders to share the latest in best practices and innovation at a summit i

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Samsung, MDS Gulf to open experience store in Abu Dhabi

Samsung Electronics Co, a leader in consumer electronics, has partnered with MDS Gulf Holdings to launch an experience store at Bawabat Al Sharq Mall in Abu Dhabi. The new location is the first Samsung Experience Store in the regi

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