Wednesday 29 June 2016
 
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experience

Gen Z 'prefers real holiday experiences over technology'

A new study conducted by Time Hotels has revealed that the next generation of travellers, the Generation Z, has a higher preference for traditional holiday experiences over 24/7 information and technology access. The UAE-headquartered T

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Ramada Beach Hotel Ajman opens “The Experience Spa”

Ramada Beach Hotel Ajman has opened the new “The Experience Spa”, in partnership with operator Al Shifa Spa International. Featuring five treatment rooms and a waiting area with a sea view, the spa offers a wide range

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Abu Dhabi aerospace summit to focus on consumer rights

Next month’s Global Aerospace Summit in Abu Dhabi will hear a call for cross-national co-operation on passenger rights as C-suite executives at the event examine how to improve the customer service experience and whether it will really win

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Malaysia's Gaya Island offers exclusive diving experience

Gaya Island, an underwater haven of vibrant marine life diversity in Malaysia's Tunku Abdul Rahman Marine Park, is offering guests an exclusive diving experience into the clear water of Borneo.   The park is

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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AccorHotels widens its reward offering for members

AccorHotels, a leading international hospitality group, has launched Elite Experience, a newly added benefit to the Le Club AccorHotels loyalty programme. Le Club AccorHotels currently boasts over 23 million members globally, with membe

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Iata calls for deeper government-airline partnership

The International Air Transport Association (Iata) called for a deeper partnership with governments to improve the passenger experience in terms of security and facilitation processes. Implementation of Smart Security and better use of

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260 women in Bahrain admit abuse in key study

More than 260 women in Bahrain have come forward in just three weeks to say they have experienced some form of domestic violence. They responded to a survey by the Bahrain Youth Forum Society’s Naseem Initiative, which is conducting nati

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Ooredoo appoints new chief customer experience officer

Leading telecommunications operator Ooredoo has appointed Amaal Hussain Al Lawati as its chief customer experience officer (CXO). Leading the company’s customer engagement strategy, Al Lawati’s role will focus on conti

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