Tuesday 28 July 2015
 
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experience

Ooredoo appoints new chief customer experience officer

Leading telecommunications operator Ooredoo has appointed Amaal Hussain Al Lawati as its chief customer experience officer (CXO). Leading the company’s customer engagement strategy, Al Lawati’s role will focus on conti

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Abu Dhabi hosts Iata workshop on passenger experience

Abu Dhabi played host to the International Air Transport Association (Iata) workshop last week, aiming to contribute to improving all aspects of air travel for passengers with some blue-sky thinking. The two-day workshop, held at the Ro

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Customer service experts to share insights at G-Summit

Genesys, a leading provider of omnichannel customer experience and contact centre solutions, is set to bring hundreds of customer service experts, visionaries and thought leaders to share the latest in best practices and innovation at a summit i

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Samsung, MDS Gulf to open experience store in Abu Dhabi

Samsung Electronics Co, a leader in consumer electronics, has partnered with MDS Gulf Holdings to launch an experience store at Bawabat Al Sharq Mall in Abu Dhabi. The new location is the first Samsung Experience Store in the regi

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Land Rover Experience centre opens in Bahrain

Off-road enthusiasts can now experience the joy of dune bashing in Bahrain at the region's first dedicated track open to the public. The Land Rover Experience at Bahrain International Circuit (BIC) opened yesterday (February 1

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Kansai opens consumer experience centre in Dubai

Kansai Paint, a leading Japan-based manufacturer of decorative, automotive, industrial, protective and marine coatings, has opened its largest customer experience centre in Umm Sequin, Dubai, as part of widening the reach of its myriad colours i

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Life in space experience for Bahrain’s thrill-seekers

Thrill-seekers will have the chance to get a glimpse of life in space next year when a Swiss company brings its 'zero-gravity' flights to Bahrain. The flights, which offer passengers the opportunity to experience brief pe

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Seven packages for Bahrain tourists

Unique experiences that make a trip both enjoyable and memorable must be at the heart of what Bahrain can offer its tourists -that is one of the main messages of the Culture Ministry's Bahrain Tourism Strategy 2015-2018. The strateg

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How to offer a great customer experience

It’s 8:10 am and I’m standing outside my local bank branch trying to understand why the sign says ‘Opening Hours: 08:00-16:00’ but the doors are still locked.    I peer through the gl

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Experience 'most important' CV detail

Experience is the most important detail of any CV for those making hiring decisions and including a picture with the CV is considered a good move, said a Bayt.com study. Surprisingly, education was considered to be an imporant con

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