CrediMax staff get 'bullet-proof' course
Manama, April 10, 2008
Ten selected section heads of CrediMax, Bahrain’s pioneering card issuer, have completed a chain of courses over a period of one year.
The training courses were conducted by Investment in Training and Development, a Bahrain based company that implements course programmes of Crestcom, an international and reputed training programme that is based in the US.
The 'Bullet Proof Manager' is a training programme which is conducted over the course of 12 consecutive months. The participants complete 48 hours of classroom training in 24 skill sets and set 'Personal Action Plans' to apply what they learn.
CEO of Investment in Training and Development and one of the facilitators of the training programme Majdi Obaid commended the dedication of CrediMax employees who attended this specialised course.
'I have conducted this seminar for many companies here in Bahrain and never have I seen such dedication and want to learn and improve one's skills to be a better manager. I was pleased with the level of interest shown by the attendees, as it is easier to make a point and pass knowledge to people who genuinely want to make a difference to their own lives and contribute to the well being of their organization,” said Obaid.
The ' Bullet Proof Manager' programme assists participants in learning 24 management skills and 10 core competencies every manager should posses.
Ability to motivate self and others, managing change, skilful stress management, the various levels of customer service, various strategies of negotiation, importance of coaching and mentoring as a leader, effective communication (listening & speaking), performance management, planning & goal setting, recruitment, hiring and retention are the core competencies that the course teaches the participants.
The course is a mix of live and video instructions where the video faculty consists of some of the worlds most highly respected business authorities. – TradeArabia News Service