Dubai First wins top global awards
Washington, March 12, 2012
Dubai First, one of the leading UAE-based consumer finance firms specialising in credit card products and liabilities, has been recognized for its customer services standards, by the coveted International Business Awards.
Having presented a detailed outlook of the company’s customer service and engagement processes, procedures and standards, and future expansion plans, Dubai First entered a hotly contested bid with financial institutions from around the world, and received the three Bronze awards: Innovation in Customer Service, Contact Center of the Year and Customer Service Department of the Year.
Ibrahim Al Ansari, chief executive of Dubai First said, “We are extremely pleased with the company’s progress to date. We continuously invest in further enhancing our customer services. We see these awards not as a pinnacle of achievement, but as the foundations for more success stories to come.”
Dubai First’s service and quality unit was conceived on the basis of transparency, prudence and reliability, the key factors on which the company has managed to build a solid base of clients from across the GCC region, a statement said. – TradeArabia News Service
More Finance & Capital Market Stories
- Qatar 'most expensive country in Gulf'
- Egypt regulator sets rules for index
- Dubai Islamic eyes Kenya, Indonesia for expansion
- ADCB to buy back 3pc of its shares
- GCC insurance growth outpaces developed markets
- Bahrain 'faces budget deficit, inflation challenges'
- Global Payment Services wins key certification
- BBK unveils big India expansion plans
- Kuwait GDP growth to hit 3.5pc in 2014
- Gulf shares tumble over EM exposure cut
- GCC bonds to gain from macro-economic climate
- French Business Council Dubai members up 18pc
- Egypt economy growth seen less strong than thought
- Sharjah approves $4.2bn budget for 2014
- Saudi non-oil sector posts solid growth in Feb
- Seera total income rises to $34m
- NBAD approves 40pc cash dividends
- NBAD sees 8-10pc loan growth
- Al Basel Group launches investment arm
- Union Insurance posts $18m profit
- Oman warns banks on conflicts of interest
- Japan to lend Tunisia $480m
- 400 to join anti-laundering seminar in Riyadh
- Lebanese insurer to head Prague Club
- UAE's first REIT plans $135m IPO
- Bahrain banking industry outlook 'positive'
- New India Assurance opens Bahrain branch
- Qatar sets up mixed business incubator
- Kuwait budget spending up 8pc in April-Jan
- Thomson Reuters to host Mena IFR awards