Friday 29 March 2024
 
»
 
»
Story

KQIC launches online retail platform

KUWAIT, December 15, 2015

Kuwait Qatar Insurance Company, (KQIC), a premier insurer offering both conventional insurance and Takaful products, has launched its online retail platform.
 
With this new platform, customers will now be able to renew or purchase personal insurances (car, home and travel) from anywhere just with the click of a button, said a statement.
 
Darren Collinson, chief executive officer, said: “KQIC’s successful operation in Kuwait for over a decade is testament to that fact that our personal insurance business through our corporate customers has been and is very successful. 
 
"However, stifling competition in the personal insurance marketplace over the last few years has made it clear that there was a gap which will now be filled with this new online platform.”
 
“With this online portal, KQIC will enhance its distribution channel to deliver secure, modern and innovative solutions to help customers make their insurance purchasing experience simple, quick and easy," said Collinson.
 
"We have revolutionised our personal insurance offerings by making them directly available to individual customers under the theme ‘Global Insurance – Local Assurance’," he said.
 
Hassan Al Jaidah, deputy CEO, adds: “Customers are increasingly getting tech-savvy and their preferences rapidly changing with the evolution of smart technology. Being a customer-driven segment, we are committed to provide new, innovative channels that meet the evolving needs of customers. 
 
"With the introduction of the online channel, we aim to create a seamless engagement with our customers providing an all new level of convenience of purchasing/renewing personal insurance from anywhere, at any time."
 
Frederik Bisbjerg, executive vice president and head of Group Retail for Qatar Insurance, said: “There are mainly two types of insurance companies in the personal insurance marketplace - large international insurers headquartered outside the region and local insurers with strong local knowledge and presence. 
 
"The large international insurers are very strong in providing customer service and having their business processes aligned to international standards, while the local insurers ‘know the way around the Souq’ and are able to provide customers with local knowledge and assistance.”
 
“We’re proud to offer a very unique online platform where customers can manage all their personal insurances; no need to call or visit our branches; all can be managed online,” he added. - TradeArabia News Service



Tags: retail | Online | launch | platform |

More Finance & Capital Market Stories

calendarCalendar of Events

Ads