DSG automates operations of Dubai Ambulance
Dubai, February 23, 2014
Dubai Smart Government (DSG) said it has completed the application of Government Resources Planning (GRP) solutions for automating the operations of the Dubai Corporation for Ambulance Services related to purchasing, internal requests, and accounts.
The automation process, which complements the move towards a smart government, now enables medical staff of Dubai Ambulance to send requests from their iPad devices directly to warehouses from any location and transmit notices via e-mail to warehouse storekeepers.
The move forms part of DSG’s mission to offer cutting-edge technological solutions for the basic operations of Dubai’s government departments. The comprehensive integration between these departments being facilitated by DSG aligns with the emirate’s eTransformation vision, said a statement from DSG.
The improved capability supports Dubai Ambulance’s primary need to have its requests promptly processed and its requirements met by warehouses as fast as possible. This avoids the confusion resulting from a long queue of ambulance vehicles, it added.
Preparations for the project – which comprises applications for Warehouse Operations, Electronic Supplying, Fixed Assets, Purchasing, and Account Receipts – began last May.
The account receipts application will be activated in October, followed by those for Warehousing, Purchasing and Electronic Supplying in November 2014. The Fixed Assets application will be available by February 2014, said the DSG statement.
The GRPS team has identified the key elements for implementing the technical process, including servicing 1,100 users who will submit internal requests from two large warehouses: the Main Warehouse and the Rashid Hospital Warehouse, it added.
Once ready, the automated process will be capable of handling over 3,200 internal quests, 3,100 internal exchange orders, around 21,000 request-lines (requests related to specific needs from warehouses), 110 purchasing orders, and 250 account receipts, remarked Ahmad Bin Humaidan, the director general, Dubai Smart Government.
"The implementation of systems designed to benefit Dubai Ambulance complements the concept of an integrated government. The new automation process is perfectly connected to the systems we formerly provided for the Corporation through our Support Services Centre," he noted..
This latest collaboration continues a long-standing partnership we have had with Dubai Ambulance wherein our GRPS department has been providing systems for payments, human resources and payroll, all of which are operated by the Support Service Center of the Financial department,” added Bin Humaidan.
Khalifa Bin Dari, the executive director of Dubai Ambulance, commended the role of DSG in cooperation with Dubai Ambulance in implementing the first phase of service automation in record time.
"The GRP systems for customers, a barcode for fixed assets and properties, warehousing, purchasing, and electronic requests for the internal mobilization of ambulance cars have already been completed," he added.-TradeArabia News Service