TNT Express, a leading express delivery company, in Saudi Arabia, Jordan, Kuwait and Bahrain has upgraded its customer contact centre making it now available around the clock, every day of the week.

In addition to online services, TNT’s customers will now benefit from being able to speak to an experienced customer service person day or night, a company statement said.

Mark Woodcock, country general manager for TNT Express Saudi Arabia and Bahrain said: “We appreciate that emergencies happen and our customers need to seek advice. In the fast moving world of express based logistics we need to be more accessible than ever.”

TNT Express confirmed this was part of an ongoing, integrated strategy to accelerate the next phase of growth in the Middle East region.

“The TNT Express team is working hand in hand with our customers to supply the best level of service which is faster, unique and more personalised,” added Bryan Moulds, managing director for TNT Express Middle East. – TradeArabia News Service