Zain signs up Nokia Siemens for Iraq operations
Dubai, April 26, 2011
Zain Iraq has signed up Nokia Siemens Networks, a leading global enabler of telecoms services, to develop its home location register and also provide integration and consulting services for its smooth operations in the country.
Zain in Iraq first provided its services in 2004 as MTC Atheer and after the acquisition of Iraqna, both companies were rebranded to become Zain-Iraq in 2008.
As per the deal, Zain Iraq is unifying its subscriber data, currently distributed across the network, into a single database using the Nokia Siemens Networks’ One-NDS platform.
'One-NDS enables real-time data access across multiple applications. It addresses Zain’s need for a resilient and high capacity subscriber data repository to meet its growth targets by introducing flexibility not found in legacy database architectures,' explained Dr Haidar Radi, CTO of Zain Iraq.
“The rapid increase in the number of subscribers and traffic volume demands an operationally efficient subscriber data management platform,' he stated.
Dr Radi said, 'NSN is allowing us to consolidate subscriber data, enabling us to develop real-time insights about the services being used coupled with knowing further customers’ needs so that we can introduce new, exciting and tailored services.”
By unifying fragmented subscriber data into a single logical database, Zain Iraq expects to target new services in a better manner as well as, lower churn rates and reduce subscriber acquisition costs, he added.
Nokia Siemens Networks said its open One-NDS platform allows greater reliability, availability and security of services to more than 12 million Zain Iraq subscribers.
Besides simplification of service creation and reduction in costs, the centralized subscriber data system is ready for handling converged services, utilizing different kinds of mobile and fixed access methods along with LTE, said a senior official.
“The extent to which the network operators can enhance customer experience is proving to be the emerging key market differentiator,” explained Ersin Durmaz, head of Zain Iraq customer team at Nokia Siemens Networks.
“This project provides Zain with the foundation to understand their customer needs, improve end-user experience along with operational efficiency.”
More IT & Telecommunications Stories
- Etisalat sets ultimatum for SIM card registration
- Acer targets double digit growth in Saudi
- UAE mobile radiation levels below global standards
- Arpu's T-Pay gateway draws top game vendors
- SAP unveils new cloud platform
- Zain launches smartphone insurance
- Windows XP users warned on usage risks
- Tecom units welcome 181 new companies
- Ooredoo chairman joins WB gender equality council
- Mobily, Jasper start wireless M2M service
- Telecom Egypt expects mobile licence in Mar or Apr
- Sandvine wins big Etisalat follow-on order
- Aveva software for engineering plant design
- Nawras to upgrade VSat services across Oman
- Mobily, Huawei sign smart network contract
- Etisalat, Tata launch video connect service
- Talia seals new partnership with Thuraya
- 4-pillar approach for telecom operators to boost growth
- Dubai mobile emissions below global standards
- Nawras signs capacity contract with SES
- Etisalat showcases satellite solutions at Cabsat
- Batelco launches 4G LTE roaming
- Gulf Air clinches best innovation award
- Viva inks Pepsi partnership deal
- Du offers free smarphones on tablet purchase
- Batelco launches double credit promotion
- Cyber threats focus of Bahrain security talks
- Bahrain tech expo to honour innovators
- Scope ME named distributor for InfoWatch
- Nawras quadruples 3G+ mobile services