Etisalat, du offer BlackBerry compensation
Dubai, October 13, 2011
UAE telecom operators Etisalat and du have announced that they will compensate their BlackBerry users, after a widespread outage of BlackBerry services.
Prepaid customers will receive the equivalent of three days usage, free-of-charge and credited to their account within 24 hours, while for postpaid customers this will be adjusted in their monthly bill, a statement from Etisalat said.
Du said that both individual and enterprise customers will receive free credit which will be added in the customers’ bills (for postpaid) or in the More time balance account for prepaid users.
Postpaid users will receive the credit on their next bill, while Prepaid users will receive the credit within the next 3 days, it said. – TradeArabia News Service