Broadband services 'improving in Bahrain'
Manama, April 25, 2012
The quality of fixed 2Mbps broadband residential services offered by licensed internet service providers (ISPs) in Bahrain has improved, said the Kingdom's telecoms regulator, citing official data.
"The TRA's broadband analysis for the first quarter of this year shows improvements in the service performance," remarked Ghada Al Qassab, the consumer affairs and media director of Telecommunications Regulatory Authority (TRA).
"The observed download average across the industry increased to 1.5Mbps and this represents 75 per cent of the advertised speed by the ISPs. The upload speed also increased dramatically for ADSL packages, resulting in the industry's upload average reaching 0.58Mbps from 0.42Mbps recorded over previous quarters," she said.
With this regular report, the TRA aims to enhance the awareness of consumers in Bahrain not only of the tariffs and the features of the services available in the market, but also of the actual observed performance and quality of these services," she added.
Technical and operations director Mohammed Tayeb Mahmood said with this report, the TRA aims to provide consumers with comparative data relating to observed quality of service achieved by ISPs to allow consumers to make informed decisions when choosing a service provider.
"It is not feasible for the TRA to monitor all the available packages from all ISPs and therefore the choice has been made to focus on the 2Mbps packages for ADSL, Fibre and WiMax Services from 2Connect, Batelco, Etisalcom, Kalaam, Lightspeed, NueTel, Menatelecom and Zain," he added.-TradeArabia News Service