Comptel to open new branch in Riyadh
Riyadh, June 4, 2012
Comptel Corporation has announced that it will open a branch office in Riyadh, Saudi Arabia, as it continues to expand into the MEA region to achieve its goal of getting closer to and building more collaborative relationships with new and existing customers and partners.
Comptel is focused on supporting communications service providers (CSPs) throughout Saudi Arabia with its customer engagement solutions, its implementation and professional services, a statement from the company said.
The company is leveraging its expertise in event data processing, advanced predictive analytics and real-time action-taking to help operators deliver a continually high quality of experience, the statement said.
With Comptel’s products and services driving personalised subscriber interactions, CSPs can build value, customer loyalty and competitive differentiation, generate revenue and upsell opportunities, and improve their business performance.
“We believe the Saudi telecommunications market will continue to grow because subscriber demand for data services is skyrocketing,” said Juhani Hintikka, president and CEO, Comptel Corporation. “As such, more competition is being drawn to the region. This is requiring CSPs to better understand their customers’ needs and more efficiently fulfill their desires for targeted and innovative services. Comptel is ready to help CSPs overcome this challenge and energise their businesses by fostering real-time customer engagement.”
Veqar Ul Islam, senior vice president, MEA, Comptel Corporation, said: “Saudi Arabia is fast becoming a central hub for information and communications technologies, and customers are proving to be early adopters of new advanced services.”
“By making our customer engagement solutions available to the region and partnering with local system integrators specialising in telecommunications, we can enable CSPs to capitalise on this excitement, satisfy customers’ appetites for innovative products and grow their businesses to achieve long-term success.” – TradeArabia News Service