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Etisalat sets deadline for SIM registration

Abu Dhabi, April 10, 2013

UAE-based Etisalat has announced that the third phase of its SIM card registration under the ‘My Number, My Identity’ campaign will end on April 16.

Registration of mobile numbers for subscribers who received an SMS notification within the due date will prevent disconnection of lines, a statement from the telecommunications company said. So far, Etisalat has disconnected 1.3 million lines and will continue to disconnect users who receive the notification and do not register.

In this phase, the company expects an increase in mobile number registrations via its two new channels introduced last month - online and third party partners.

Mandated by the UAE Telecom Regulatory Authority, registration of SIM cards will ultimately protect subscribers from misuse or confidentiality infringement, the statement said. The first step of the third phase was completed successfully which involved sending SMSs notifying customers to register by the deadline.

Ayman Eldessouky, chief sales officer, Etisalat, said: “Etisalat’s business strategy is aimed at service excellence to ensure customer satisfaction. To this end, registration of their numbers is a crucial step towards preventing the global threat of identity theft and misuse.”

“Etisalat has extended all necessary support to TRA’s campaign by introducing new registration channels and adding new partners to ease the process for customers.”

For online registration, subscribers can start the process on www.etisalat.ae and complete the process at Etisalat point of sales to authenticate the customer details. Customers can also approach Etisalat point of sales or partner branches, listed on the company website, to register or update their personal information.

The easy and quick registration policy requires mobile subscribers to produce valid and original identification documents at any Etisalat kiosk across the country along with a copy of the ID proof, the statement said.

Documents include Emirates ID or passport for UAE nationals, passport or GCC National ID for GCC nationals, and the Emirates ID or passport along with valid residence visa for all other nationalities. Business and government customers must present a valid establishment card issued by the UAE Ministry of Interior. – TradeArabia News Service




Tags: UAE | abu dhabi | Etisalat |

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