Zain inks key agreement with Ericsson
Manama, October 8, 2013
Zain Bahrain, a leading telecom services operator in the Kingdom, has entered into a managed services agreement with Ericsson to help increase the company's internal productivity.
Signed during the Ericsson Networked Society Forum in Dubai, the four-year agreement will see Ericsson managing the day-to-day operations of Zain's network across the country, enabling operational improvements.
In parallel, Zain said it will be able to allocate more resources towards higher-end services and offerings allowing subscribers to ultimately benefit from increased network quality and stability, reported the Gulf Daily News, our sister publication.
"This partnership will help us to increase our internal productivity, and the result of that will be reflected in a superior communication experience for subscribers," Zain Bahrain general manager Mohammed Zainalabedin said.
"This will also mean that our network and business complexity is better managed, leading to cost-effective launches of new services, dependable performance and operational competence," he stated.
Ericsson executive VP and head of global customer unit Ray Hassan said as we move towards the networked society, when everything that benefits from being connected will be, new opportunities are opening up for communication in terms of innovation and productivity.
"By deploying this differentiated solution, Zain Bahrain's network will operate at upgraded productivity levels, enabling the operator to continue innovating and providing customers with a premium mobile experience," he said.-TradeArabia News Service