TRA wins top honour at telecom awards
Manama, April 6, 2014
Bahrain's Telecommunications Regulatory Authority (TRA) has won the 'Industry Recognition Award' at the third Annual Customer Experience Management for Telecoms: Middle East Summit, at Dubai.
Being the first ever regulator to participate in such an event, TRA Bahrain was recognized for its initiatives and achievements towards the consumer in the telecoms sector.
Telecommunications companies attending the event from around the world have lauded the Bahraini telecom watchdog for its extraordinary efforts.
The CEM in Telecoms: Middle East Summit has grown to become an important community event of the year that aims to equip delegates with the practical tools and first-hand experience needed to take CEM strategies to the next level.
A first-class speaker panel of CEOs, VPs and Directors selected from operators leading the way in customer experience provided a source of inspiration to drive step changes in CEM improvement.
One of the key highlights of the CEM in Telecoms Middle East Summit was the CEM in Telecoms Awards. This prestigious awards event was organized in an effort to recognize the achievements and innovation shown by customer experience and marketing professionals who are making the biggest difference to the customers that they serve.
On the win, TRA Bahrain general director Mohamed Bubashait said: “We are honored to receive this award in recognition of the dedication of the organization as a whole, and that of its individual staff members, as the authority strives for making a tangible difference to the consumer in Bahrain by developing and improving Consumer experience to meet consumer needs and expectations.”
Since its establishment in 2002, the TRA has been working with government, consumers, operators and investors to develop the country into the region’s most modern communications hub and to facilitate the growth of the market.
As an exemplary regulator for the region, TRA Bahrain independently carries out its duties in a transparent and non-discriminatory manner.-TradeArabia News Service