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5 million used UAE’s national portal in 2018

RIYADH, January 5, 2019

 
The official portal of the UAE Government has witnessed a significant jump in the number of its users, which has increased three-fold to hit 5 million last year when compared to the number of users in 2017, said a report. 
 
The number of sessions for 2018 reached 7.5 million, while page-views amounted to more than 12 million.
 
For top visited pages, ‘visa tracking and fees’ came in the first place, followed by ‘value added tax’ and then ‘employment laws and regulations’, said a statement from UAE's Telecom Regulatory Authority (TRA).
 
In recent months, the portal’s ranking on the search engines jumped to the top in search results for many of the keywords used by people in their search for information and services provided by the UAE government, it stated. 
 
Statistics show that 83 per cent of users visit the portal through organic search and 37 per cent of users come to the portal from countries outside the UAE which include India, Saudi Arabia, the UK, the US and Egypt, said the TRA statement.
 
The terms the portal users searched for on the portal’s search engine focussed on visas, jobs and taxes. Different phrases were used to search, but most of them related to visas, jobs and taxes,it added .
Hamad Obaid Al Mansoori, the director general, TRA said: “Government.ae is the official portal of the UAE Government and is the main interface of the UAE on the Internet. It supports the whole-of-government principle, as emphasised by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai when he had launched the portal in 2011."
 
"The increase in the portal users contributes to the achievement of the TRA’s goals, particularly the enhancement of electronic lifestyle in the UAE.  It also helps increase in usage of online services to keep up with the Leadership’s instructions,” he noted.
 
Salem Al Housani, the acting deputy director general for information and smart government sector, said:“We aim to make the UAE’s national portal as the first destination for people to search for government services and information.These people could be citizens, residents, visitors or those living abroad and having the desire to know about the UAE."
 
"Therefore, the portal management team updates the portal’s content daily, taking into account the suggestions and feedback of the portal users,” he added.-TradeArabia News Service



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