Tokio Marine & Nichido Fire Insurance's (TMNF) Dubai branch has upgraded its core insurance management system to 3i Infotech's Premia 11.

The insurance company said it upgraded because it needed a comprehensive system with end-to-end integrated solution which could provide quick processing to the customer, avoid manual intervention in day-to-day operations, improve operational efficiency with higher quality, faster time to market, reusability and data storage.  

The upgraded system offers seamless integration of underwriting claims, reinsurance and finance with reporting. It also reduces printing costs of the company, as the system can send documents via email instead of manual print-outs.

Hiroki Sasai, general manager, TMNF Dubai branch, said: “The web-based Premia 11 directly supports several of the corporate goals and objectives established by the company’s IT department and management. With its real-time and accurate reporting of all client enquiries and administrative metrics, it has helped our business in creating and maintaining an efficient workflow. We have an intricate business structure, but 3i Infotech was able to grasp the business very quickly due to their experience in the insurance industry.”

“We have developed a marine policy admin which has made TMNF Dubai branch’s complex business into a seamless operational model. It has also been integrated with the third-party application for the issuance of certificate. However, the control, validation and tariff logics are derived from the core Premia system which has benefited them, from the control and audit perspective,” said Rakesh Doshi, executive vice president and business head, Financial Services & Insurance,  3i Infotech Ltd. - TradeArabia News Service