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stc Bahrain launches first unified automation, intelligence programme

MANAMA, May 14, 2022

stc Bahrain, a world-class digital enabler, has announced the launch of the region’s first unified automation and intelligence program 'uNOC' in partnership with Huawei. 
 
The programme, a first for Mena region, will be operated by stc on a unified platform leveraging the latest technologies such as AI, machine learning and automation technologies. 
 
Announced at Samena Council’s Leaders’ Summit, the programme will adopt the highest level of digitization and automation in its operations to streamline and unify stc operations. 
 
The uNOC will enable services such as Communication Technologies (CT), IT, Business and International Wholesale to operate on a single platform with enhanced digital capabilities. 
 
On the launch, CEO Nezar Banabeela said: "stc Bahrain was proud to be in the forefront of implementing Bahrain’s agenda to embrace digitization and incorporate new technologies. Through the launch of uNOC, we are advancing AI and machine learning technologies to enhance the user experience and maintain oversight on all stc operations via unification, automation and intelligence."
 
"We are proud to be working with our partners Huawei to continue pushing boundaries and accelerating transformation in the Kingdom to better serve our expanding services portfolio," he added.
 
With an aim to enhance user experience, the integrated platform will create a streamlined process that will enhance efficiencies across all operations. 
 
The new intelligence programme will incorporate various operations such as unified service management, unified workforce management and all online governance via intelligent dashboards. 
 
As a first milestone, the platform will focus to promote “Zero touch surveillance” including the interconnection of processes across domains and one-click Operations visibility in near real time. 
 
Currently, more than 60% of Operations & Maintenance (O&M) systems in the world are maintaining multiple isolated OSS systems. 
 
The O&M systems result in poor resource efficiency, slow processes, and incomplete end-to-end operations capabilities. stc Bahrain revamped its processes by deploying them on a single and unifies service management platform, with an ability to replace manual tasks with machines, resulting in high operations efficiency, higher network availability and data quality.-TradeArabia News Service



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