Ahmed Bin Humaidan
Dewa website tops in quality evaluation
Dubai, July 15, 2013
Dubai Electricity and Water Authority’s (Dewa) website came first among all government websites in a quality evaluation, conducted by Dubai Smart Government Department (DSG).
Dewa scored 93 per cent in the evaluation, followed by Dubai Customs’ website with 91 per cent, while the websites of Dubai Roads & Transport (RTA), Awqaf and Minors Affairs Foundation (AMAF) and Dubai Police came third, fourth and fifth with around 89 per cent each, said a statement.
As many as 24 government websites were evaluated for the period between October 2012 and January 2013. It is the first evaluation based on the latest version of the government websites guidelines, which were issued by DSG in 2011 under the title Government Websites Excellence Model.
The details of the results showed that the average overall score of the 24 websites evaluated stood at 78 per cent. While two websites achieved 90 per cent, nine websites achieved 80 per cent to 89 per cent, nine others between 70 per cent and 79 per cent and four less than 70 per cent.
In terms of accessibility, two out of 24 government websites achieved very good results of over 90 per cent. Dubai Police came first in this component at 94 per cent, while 14 other websites achieved between 80 per cent and 89 per cent and eight between 70 per cent and 79 per cent.
In terms of usability and design, three websites achieved very good results at over 90 per cent. RTA came first with 92 per cent, while eight websites scored between 80 per cent and 89 per cent, six between 70 per cent and 79 per cent. The remaining seven websites scored less than 70 per cent.
As far as content is concerned, three websites achieved very good results at over 90 per cent. Dewa came first with 97 per cent, while 11 websites scored between 80 per cent and 89 per cent, four others between 70 per cent and 79 per cent and the remaining six websites less than 70 per cent.
Commenting on these results, Ahmad bin Humaidan, director general of Dubai Smart Government, said: “This evaluation is part of the ongoing efforts exerted by Dubai Smart Government to improve the quality of the government electronic presence on the worldwide web. We are pleased that the overall rate of the evaluation results of 24 Dubai government websites touched 78 per cent. Actually, the positive response of government entities to the latest version of the website guidelines is extremely encouraging and reflect the efforts exerted by the entities to keep upgrading the quality of their websites.” – TradeArabia News Service