New contact centre opens in Al Ain
Abu Dhabi, April 6, 2014
Abu Dhabi has officially launched the new government contact centre in Al Ain with a 100 per cent Emirati workforce.
Abu Dhabi Systems & Information Centre is a major milestone in the Emiratization policies adopted by the Abu Dhabi Government, said Rashed Lahej Al Mansoori, the director general of the Abu Dhabi Systems & Information Centre (ADSIC), the government entity responsible for the supervision of ICT agenda in Abu Dhabi.
Al Mansoori confirmed that launching the contact center in Al Ain was an embodiment of the Executive Council’ resolution to assign ADSIC to establish and launch the center, stating the important role the contact center will play to enhance the quality and speed of services provided to customers and to accelerate the response process to all their calls and comments.
He also added that this center will aim at incorporating the other entities and authorities so that it can provide their services to customers.
The launch was also attended by senior officials including Ali Rashed Al Ketbi, Chairman at Abu Dhabi Tawteen Council (ADTC).-TradeArabia News Service