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DSG to showcase smart services at Gitex

DUBAI, September 23, 2014

Dubai Smart Government Department (DSG) has completed its technological, media and administrative preparations to take part in the 34th edition of the Gitex Technology Week next month.

The event will be held from October 12 to 16 at the Dubai International Convention and Exhibition Centre.

More than 37 government entities will take part in the event at its 3,800-sq-m stand. Apart from e-services, the participating entities will showcase their latest smart solutions and apps in addition to new and distinguished smartphone apps, said a statement.

Ahmed Bin Humaidan, DSG director, said: “Our commitment at Gitex 2014 is to provide a fully equipped platform for the public and visiting delegations to be familiar with the practical steps followed by DSG and government entities for transformation into smart government, for the prompt shift to smart government by displaying the latest smartphone solutions and apps and conducting an on-site experiment as part of the connected smart government, which will contribute to positioning Dubai as an integrated, creative and knowledge-based smart city in the 21st century for the convenience and happiness of the citizens, residents and visitors of the emirate.

“Our stand will witness a unique event where an independent part of the stand will be dedicated to displaying a realistic model that simulates smart services in the government of the future and the city of the future and where the smart services provided by Dubai Government to three segments: tourist sector, business sector and individuals (citizens and residents) will be showcased.

“The model has been designed in such a manner that allows the stand visitors to make a live tour that will enable them not only to explore a bouquet of smart services provided by Dubai Government but to apply them in effect and interact with them as well as part of an exciting experience that allows the prospects of the government and city of the future to be explored. The new lifestyle steered by the two concepts of easing the life of people and making them happy when getting government services will also be explored during the tour.”

In line with its strategy of engaging directly with its customers, DSG will operate a ‘user experience lab,’ for customers to prioritise their needs for services. Customer feedback will be fed back to government entities to design smart apps that are based on customer instead of government needs, said the statement.

The user experience lab is in line with global best practices towards a sustainable smart city that fulfills Dubai Government’s vision for easing the lives of people, it said.

DSG will showcase the services of the government entities participating under its umbrella through a unified connected platform, which will have the latest data and updates on the emirate’s transformation into a smart government.

The stand has been furnished with modern technologies and devices including a high-speed Internet, laptops, display screens, and dedicated spaces for lectures, press conferences, media centre for journalists and welcome areas for visitors.

Throughout the five-day event, the stand will feature daily raffle draws for instant prizes including smart devices from all government partners. DSG will give out smart devices to raffle winners, random visitors and winners of various social media and survey contests. - TradeArabia News Service




Tags: Dubai | government | Gitex | Smart | services | Showcase |

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