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Dubai restaurant wins Tripadvisor certificate

Dubai, June 7, 2014

Dubai-based Kerala Kitchen Restaurant, said it has received the 'Certificate of Excellence' award from leading travel site TripAdvisor.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website, said the restaurant, which boasts of bringing the authentic taste of Kerala into the UAE.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.

Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

On the achievement, Sandeep Balakrishnan, the managing director at Kerala Kitchen Restaurant, said: “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Kerala Kitchen Restaurant, and we’d like to thank all of our guests who took the time to complete a review on TripAdvisor.”

“There is no greater seal of approval than being recognised by one’s customers especially at the new outlet in Karama which have a great wooden ambience that resembles a traditional Kerala house. With the TripAdvisor award based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence,” he added.

Marc Charron, the president of TripAdvisor for Business, said: “The award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”-TradeArabia News Service




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