Suzuki Saudia, the sole distributor of Suzuki vehicles in Saudi Arabia, has recently opened a fully-equipped service centre in Jeddah, in line with its strategy to maximise customer satisfaction through after-sales services.

The service centre, which will have a team of highly experienced professional staff, will offer top quality maintenance and after-sales services for the entire line of Suzuki vehicles.

The company also revealed that this will be the first of a series of Suzuki service centres that will be opened across Saudi Arabia, with similar centres coming up in Dammam, Riyadh, Madina and Mecca, in addition to branches in Jubail, Qassim, Tabuk, Taif, Jizan, Khamis Mushayt and Hofuf.

“This service centre is the first-of-its-kind among all Suzuki Saudia service centres, and we have invested in building a spacious and well-equipped centre that will enable us to effectively implement our plans that revolve around optimising customer satisfaction,” said Maher Al Nabawy, Deputy General Manager, Suzuki Saudia, which is a part of the Bamarouf Group.

“This centre, with its well-trained staff, is equipped to handle around 40 cars at a time,” he added.

"We currently employ a total of 300 technicians at our Suzuki-dedicated service centres in Saudi Arabia, all trained at the company’s training centre in accordance to the highest standards that have been stipulated by the parent company Suzuki,” he added.

“The underlying objective is to provide a comprehensive range of services that are distinguished by the skill and efficiency of the workforce, and that too at highly competitive prices to satisfy diverse consumer segments.”

"We believe that our service network is unparalleled in terms of the geographical distribution, the range of spare parts stocked, and the professionalism and skill of our trained technicians and engineers.

“Furthermore, we make it a point to constantly sharpen the skills and technical knowledge of our technicians to ensure that they are familiar with the latest technologies and are well-prepared to service new models as soon as they are launched in the market,” concluded Al Nabawi. – TradeArabia News Service