Renault awarded Arabian Automobiles Company (AAC), its exclusive dealer in Dubai and the Northern Emirates, as the “Dealer of the Year 2013” in a recent ceremony held in Paris.

Jérôme Stoll, chief performance officer and Sales & Marketing Senior vice president, presented the award to Khalid Al Rostamani, vice-chairman of the AW Rostamani Group and Michel Ayat, CEO of AAC.

Speaking at the event, Stoll, highlighted the importance of the physical network in conveying the value of Group brands, products and services, and their key role in customer satisfaction and loyalty building.

Ayat said: “This is the third year in a row we are awarded Dealer of the Year by Renault. We are proud to receive this award, as it is granted to Arabian Automobiles in recognition of its outstanding performance for the quality of sales and after-sales.

“At Arabian Automobiles, customer satisfaction has always been at the core of our main concerns and we aim at continuously delivering fantastic quality to our Renault customers in Dubai and Northern Emirates.”

Every year, the “Dealer of the Year” challenge provides rewards for the Group’s best dealers based on sales of new vehicles, spare parts, accessories and service contracts, network profitability and service quality with the recommendation rate as an indicator.

In 2013, 2,000 dealers in more than 36 countries took part in the Renault group’s “Dealer Of The Year” challenge. The Dealer of the Year Renault group award aims to celebrate the 100 best dealers worldwide, a statement said. – TradeArabia News Service