Thursday 27 June 2019

AutoPro, ACDelco partner for service centres

DUBAI, May 2, 2018

AutoPro, a subsidiary of Emirates National Oil Company (Enoc) and ACDelco, a division of General Motors and a leading automotive spare parts and services brand, have partnered on a series of service centre locations across the UAE.

In the coming year, up to ten sites will become the first AutoPro locations to be certified as authorized ACDelco service centres.

The memorandum of understanding (MoU) was signed during Automechanika Dubai 2018, for which ACDelco is the ‘Official Auto Service Center’ partner, in the presence of key delegates from both companies, led by Zaid Alqufaidi, managing director – Enoc Retail, and Mohammed Al Fayyad, Customer Care and aftersales director for General Motors Middle East.

The AutoPro-ACDelco Certified Service Centers will be able to service a wide range of car makes and models by accessing ACDelco’s extensive array of 90,000 high quality products, from across 37 categories. This multi-brand product portfolio covers American, European and Asian brands, ensuring that the majority of UAE car owners can benefit from the peace of mind that comes with having their vehicles maintained by an ACDelco Certified Service Center.

ACDelco’s partnership with AutoPro will help the American automotive spare parts brand to significantly increase its presence across the UAE, contributing to brand’s regional expansion strategy. The company is looking to increase its Middle East footprint by over 50 per cent over the next 12 months.

Mohammed Al Fayyad, Customer Care and Aftersales director for General Motors Middle East, said: “ACDelco’s collaboration with AutoPro is all about offering customers in the UAE the highest levels of convenience and peace of mind when it comes to receiving the very best automotive aftersales service. A trusted brand with over 100 years of experience, ACDelco is a global leader in automotive replacement parts and related services; and now, with AutoPro, a staple of auto maintenance in the UAE, car owners will be able to benefit from the expertise of both companies’ combined expertise in both aftersales parts and service.”

“We are excited to partner with ACDelco as a key player in the global automotive sector. Operating the largest network of service centres in the region, we hope to continue growing our brand by forging long term partnerships. Our collaboration with ACDelco will enable us to further enhance our service offering for customers in the UAE,” said Saif Humaid Al Falasi, chief executive officer of Enoc Group.

In addition to covering all of GM’s vehicles with auto parts of OE specification, ACDelco also offers high grade replacement parts for a wide range of other vehicles including Japanese, Korean, European and American car brands. Its portfolio of parts includes, among others, maintenance parts such as batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well as repair parts such as alternators, radiators, chassis and heating and cooling components.

AutoPro provides an array of professional and value for money automotive services across a network of 34 locations in Dubai and Sharjah. Established in 2010, AutoPro has created a network of modern, friendly, conveniently located automotive facilities led by true car care professionals. – TradeArabia News Service

Tags: General Motors | Spare parts | service centres | ACDelco | AutoPro |

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