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Daoud ... FBS enables third-party sellers to take advantage of
the vast network and infrastructure

Souq.com in big FBS programme success

DUBAI, October 5, 2016

Souq.com, a leading online retail platform in the Middle East, has taken the lead in pioneering e-commerce initiatives in the region with the launch of ‘’Fulfilled by Souq’’ (FBS) programme, said a senior official.  

The programme, built on the foundation of an advanced fulfilment network, has offered unparalleled benefits to sellers and consumers on the platform, said a statement from the company.

Keeping in line with Souq.com’s vision to innovate and offer the best services in the region, FBS initiative empowers sellers to save time, boost their sales and grow their business without having to worry about logistics, whereas consumers can enjoy a superior shopping experience with high quality guaranteed products with fast and prioritised delivery at their doorsteps, it said.

The FBS programme extends the services currently provided by the e-commerce platform to all sellers by enabling them to effectively fulfil their delivery orders to millions of customers in the Middle East and North Africa (Mena) region, it added.

Additionally, FBS frees online sellers from the time and money required to store, pick, pack, ship, and provide customer service for the products they sell online. For consumers, a systematic and rigorous quality control process from pick-up to shipment ensures that 100 per cent genuine and high quality product from trusted sellers are packed with secure packaging, said a statement.

Furthermore, consumers benefit from faster pick-up on returns and enjoy excellent customer service for the orders, it stated.

Wisam Daoud, chief operating officer, said: “Our primary objective is to deliver the highest quality products as quickly and efficiently as possible to our customers. FBS enables third-party sellers to take advantage of the vast network and infrastructure we’ve been perfecting for years.”

“Buyers get access to a wider selection of products they can trust to arrive quickly and in great quality; sellers get to build their online business without needing to worry about the operations required to deliver exceptional service,” he said.

“This initiative is a testament to our constant endeavour of utilising technology and our operational expertise to further develop and grow e-commerce in the region,” he added.-TradeArabia News Service




Tags: | Souq.com | FBS programme |

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