Jazeera cancels Bahrain-Mashhad direct flights
Kuwait , July 13, 2009
Jazeera Airways on Monday announced the cancellation of its direct flights from Bahrain to the Iranian city of Mashhad in light of the new regulations issued by the Iranian government.
Announcing major changes to its operations out of Bahrain, Jazeera Airways’ said the flight on Bahrain-Mashhad route will now operate with an intermediate stop in Kuwait.
"Guests with an existing booking to Mashhad will be offered the choice of: re-accommodation for travel on the same date via Kuwait; a full refund inclusive of all fees and taxes; or a full refund for travel on any outstanding segment of a journey, if re-accommodation cannot be provided," Stefan Pichler, CEO of Jazeera Airways said.
"It is with regret we announce the cancellation of our recently launched Bahrain-Mashhad direct route due to factors that were beyond the control of Jazeera Airways," Pichler noted.
"We realize our customers value us for our efficiency and service, and we are committed to fully compensating our guests for the disruption to their travel plans, and the inconvenience this may have caused."
"Bahrain guests can still benefit from our non-stop routes to Kuwait, Dubai and Sana’a with genuinely low cost fares, or to other amazing destinations - via Kuwait," he added.
Pichler said all passengers who have been affected by the changes will be offered a KD10 ($34.7) voucher to use for booking future travel.
Customers seeking refund can contact the airline at email@example.com or firstname.lastname@example.org. Those who have made their booking at a Jazeera Airways office can personally claim their refund from Jazeera Airways franchise at Manama Center, he said.
According to Pichler, the airline’s existing schedule from Bahrain will continue to operate as normal and passengers from Kuwait will benefit from an enhanced schedule, including up to six flights a day between Kuwait and Dubai.-TradeArabia News Service