Alshamel enhances travel services
Kuwait, October 22, 2013
Alshamel Travel, one of the region’s leading travel management companies, has announced that it is enhancing its local and regional corporate business services to meet the growing demand for local corporate travel by its clients.
As part of the company’s enhancements to the local corporate travel unit, Alshamel Travel appointed Fazal Baig, regional country manager based in Dubai, to head the local and regional corporate travel services. The unit which will be supported by two newly created divisions - supplier management unit, headed by Sanjiv Gandhi as supplier management director; and meetings, incentives, conferences and events (MICE) division, headed by Alaa Fouad as regional manager - MICE services.
Moreover, a 24-hour regional contact centre was established in Kuwait to provide after-hours services to all local and regional offices, Emergency Travel Services (EST), air, hotel, car bookings, leisure travel services and other enquiries. This will be headed by Charles Pinho, senior operations manager, said.
Yousef Al-Essa, chairman of Alshamel Travel, said: “I am pleased to welcome Fazal, Alaa and Sanjiv as new members of Alshamel Travel family, and Charles to his new responsibilities. I am sure they will elevate our service offering to corporate clients. At Alshamel, we understand that travel is one of the three largest expenses on most company balance sheets, and our job is to manage their travel expenses and optimise their travel plans. We are committed to developing our local corporate travel business in the region and are committed to raise our travel service standards to international levels by implementing cutting edge technology and processes that will enable us to do so.” – TradeArabia News Service