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New visa system in UAE to enhance customer services

Abu Dhabi, August 11, 2014

UAE’s Ministry of Interior has passed the ministerial resolution No 22 for the year, which will regulate the services and the new visa and fees system of the Naturalization, Residency and Ports Affairs sector, which will enhance the development of the services provided for customers.

Brigadier Dr Rashid Sultan Al Khodr, vice president of Legal Affairs at the Ministry of Interior and the official spokesperson of Naturalization, Residency and Ports Affairs, stated that the decision is an embodiment of the UAE Vision 2021, the federal government’s ambitions of becoming a world leader, keeping pace with international applications and utilizing these in every service provided for customers.

The decision is also aimed at providing integrated, multifaceted servicing channels based on standards of quality, efficiency, and transparency.

The new decision corresponds to the efforts of the MoI in order to unify the charges of the services provided for customers at the General Directorates of Residency and Foreigners Affairs in the UAE.

Brigadier Dr Al Khodr pointed out that the new decision reinforces the commitment to the regulations of the entry and residency law for foreigners.

It also enhances the implementation of the innovative ideas that develop services, systems and programs that promote the development of the sector.

The ideas include establishing a fund to contribute to the costs and expenses of tracking and deporting violators of residency law, and organising a process that ensures uniformity and proportionality between services and their fees, taking the added value to customers into consideration.  

Meanwhile, the ministerial resolution No 377 for the year was issued by Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, and amended the applicable regulations of the entry and residency law for foreigners. The MoI published the new visa fees on its website at the beginning of August.

The decision included a new array of visas and entry permits, including a visit visa with multiple entries for business purposes and the activation of entry permits for study, medical treatments, and conferences.

The development of fees regarding the services that the sector provides aims to restructure the entry permits system, said Brigadier Dr Khodr.

The new structure features multiple entries for most visas, entry permits, and residency with the appropriate fees corresponding to the purpose of the permit. Additionally, it defines the time periods of entry permits which are available for short or long periods of time. - TradeArabia News Service




Tags: UAE | Visa | system | resolution | MoI |

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