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Oman Air...top recognition

Oman Air receives ISO certificate for in-flight services

MUSCAT, August 31, 2015

Oman Air, the flag carrier of the country, received top honour for its inflight services by being awarded the prestigious ISO 9001:2008 Quality Management System Certificate by Bureau Veritas Certification Holding.

Accredited by the United Kingdom Accreditation Service (UKAS), the certificate confirms that Inflight Services operates in line with Oman Air’s vision of offering the highest possible standards in every area of its work.

The challenge for Oman Air Inflight Services of achieving of ISO 9001:2008 certification by was led by Usama Al Kharusi, senior manager In-flight services.

Inflight services joins a number of other business units in holding ISO certification, including Oman Air Learning and Development, Supply Chain management and Oman Air’s First and Business Class lounges at Muscat International Airport.

The in-flight services department is responsible for the definition, development and implementation of on-board products and services. The achievement of ISO certification is followed a Quality Management System audit of all areas of the department’s business processes, including on-board food and beverages, on-board entertainment, on-board product and services, cabin crew training and quality control. The quality management system enhances the audit process’ documentation and customer focus, and highlights potential savings. – TradeArabia News Service




Tags: Oman Air | ISO | In-flight service |

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