Sofitel Dubai Downtown, a luxury five-star hotel located in the heart of Downtown Dubai, has won the ‘World’s Leading Hotel Service Award’ at the Grand Final Gala Ceremony of the World Travel Awards 2015, held recently in Morocco. 

 

The accolade recognises the commitment to excellence demonstrated by Sofitel Dubai Downtown’s ambassadors and cements its reputation as a world class business and leisure destination, said a statement.

 

The hotel has succeeded in building stronger bonds with its guests thanks to its consistently high standards of service and its ability to create genuinely memorable experiences, it said.

 

Ammar Hilal, general manager of Sofitel Dubai Downtown, said: "We are immensely proud of our achievement, this recognition is a huge honour and testament to the passion and dedication of our ambassadors in delivering a highly personalised ‘Cousu Main’ service, anticipating and understanding the needs and desires of every guest. This award will inspire our team to continue to achieve excellence across all our service offerings." - TradeArabia News Service