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Oman to launch new taxi management service

MUSCAT, May 25, 2016

Oman's Ministry of Tourism has partnered with Ingenuity Technologies, a leading solutions provider, to launch a new Taxi Management Service in the country.

The technology, which will be made available soon, will bring together all the taxi services under one umbrella. The aim is to provide the best travel experience to tourists, locals, and expats and use innovation and technology to benefit the existing Omani taxi drivers.

The service will be initially available at select star hotels and the Sultan Qaboos Port.

The specialised services make taxis available to anyone and everyone with a mobile device via a dedicated mobile app, one for the driver and the other for the tourist, available on Android and IOS operating systems, and website along with call center services. The company will provide a 2GB subscription for the taxi drivers to ease the process of using the mobile application.  Through this solution, taxis will be at your doorstep anywhere and at any time with just the touch of a button. The applications will provide both the tourist and driver with the locations on Google maps, the routes to the destinations, and prepayment service. Along with the convenience of booking a taxi, the system provides a safe and secure environment for everyone to use taxis for their commute within the country. As part of the services, a 24-hour call center and monitoring room will be set up to keep track of all the vehicles.

The solution not only benefits passengers but also make it easier for local Omani drivers to do their job using innovative yet simple mobile technologies. The solution provides the drivers with enhanced exposure to the needs of the commuter, thereby increasing their earnings as well as building credibility and professionalism which will help gain the passenger trust. Drivers can also reap rewards of optimised fuel consumption through the use GPS system fitted in their taxis that will suggest the best routes. The drivers will also be trained in various aspects including customer service and English language so that they can provide the best services seamlessly. The drivers will receive certification from IRU once the training is completed. - TradeArabia News Service




Tags: Oman | tourism | service | Ministry | Taxi |

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