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Dubai medical tourist numbers up 9.5pc in 2016

DUBAI, December 27, 2017

In 2016, Dubai witnessed an overall growth of 9.5 per cent in the number of medical and health tourists in Dubai, a senior official from the Dubai Health Authority (DHA) said on Monday.

The emirate received a total of 326,649 international medical tourists, a majority of whom came from Asia (37 per cent), followed by Arab and GCC (31 per cent) and Europe (15 per cent).

Orthopaedic, dermatology and ophthalmology were the most sought medical and health tourism specialties. However, Dubai is also well known for cosmetic, dental and fertility treatments.

Revenue generated from international patients was worth over Dh1 billion ($272.2 million), reinforcing the growing contribution of the sector to the national GDP.

Dr. Layla Mohamed Al Marzouqi, Director - The Health Tourism Council, DHA, said: “Our goal is to continue to position Dubai as the prime destination for health tourism through a combination of world class infrastructure, cutting edge technology and expert medical practitioners."

"We believe that Dubai has what it takes to become the preferred destination for medical and health treatments, and our objective now is to create wider awareness about the facilities and services that DXH Group members provide and showcase the length and breadth of their expertise to an international audience.”

With the availability of modern technology and infrastructure, each patient can investigate and arrange healthcare facilities remotely using a trusted website and medical facilitators.

DXH.ae, the official health tourism website of Dubai, gets average of 10,000 visitors on a monthly basis looking for various types of information to help identify desired medical treatment.

The website also provides medical tourists the opportunity to compare and choose from over 400 healthcare packages that are designed to meet each individual’s requirement. The packages clearly outline the cost, inclusions, and exclusions. The comprehensive packages listed on the portal combine both leisure and health including, hotel accommodation, visa and insurance along with the selected medical treatments. The portal also offers options to request an appointment and 24X7 live chat.

Dubai’s strategy for health tourism is designed to keeps the interests of the patient at heart. It includes a charter of patient's rights and responsibilities with which medical tourists can understand their rights before arriving in Dubai for healthcare.

Additionally, DHA has created a medical complaints procedure for anyone with a medical related complain for health professional or facility in Dubai. The process has been designed to address issues based on the level of severity, and provide families with a clean timetable for resolution.

To facilitate the arrival of medical tourists, the DHA works with a third party company to provide coverage. This policy, according to the DHA, is an important "safety net" in the event of any unforeseen complications that may arise from treatment in the emirate.

Linda Abdullah, consultant - The Healthy Tourism Council, DHA said: “We have recently broadened our portfolio to include health and wellness, in order to attract the tourist seeking a holistic wellness experience. We want health tourists to embrace their wellness journey in the city of Dubai , via our wellness offerings that include preventive health screenings, DNA tests, detox and weight loss programs, anti- aging treatments ,diabetes management and alternative medicines to name few."

Dubai has around 3,000 private health facilities ranging from hospitals, specialised clinics to day-surgery centres with around 35,000 health specialists from more than 110 different nationalities working in the sector.

These numbers are expected to grow to 40,000 specialists and 4,000 health centres by 2020. -
In 2016, Dubai witnessed an overall growth of 9.5 per cent in the number of medical and health tourists in Dubai, a senior official from the Dubai Health Authority (DHA) said on Monday.

The emirate received a total of 326,649 international medical tourists, a majority of whome came from Asia (37 per cent), followed by Arab and GCC (31 per cent) and Europe (15 per cent).

Orthopaedic, dermatology and ophthalmology were the most sought medical and health tourism specialties. However, Dubai is also well known for cosmetic, dental and fertility treatments.

Revenue generated from international patients was worth over Dh1 billion ($272.2 million), reinforcing the growing contribution of the sector to the national GDP.

Dr. Layla Mohamed Al Marzouqi, Director - The Health Tourism Council, DHA commented: “Our goal is to continue to position Dubai as the prime destination for health tourism through a combination of world class infrastructure, cutting edge technology and expert medical practitioners."

"We believe that Dubai has what it takes to become the preferred destination for medical and health treatments, and our objective now is to create wider awareness about the facilities and services that DXH Group members provide and showcase the length and breadth of their expertise to an international audience.”

With the availability of modern technology and infrastructure, each patient can investigate and arrange healthcare facilities remotely using a trusted website and medical facilitators.

DXH.ae, the official health tourism website of Dubai, gets average of 10,000 visitors on a monthly basis looking for various types of information to help identify desired medical treatment.

The website also provides medical tourists the opportunity to compare and choose from over 400 healthcare packages that are designed to meet each individual’s requirement. The packages clearly outline the cost, inclusions, and exclusions. The comprehensive packages listed on the portal combine both leisure and health including, hotel accommodation, visa and insurance along with the selected medical treatments. The portal also offers options to request an appointment and 24X7 live chat.

Dubai’s strategy for health tourism is designed to keeps the interests of the patient at heart. It includes a charter of patient's rights and responsibilities with which medical tourists can understand their rights before arriving in Dubai for healthcare.

Additionally, DHA has created a medical complaints procedure for anyone with a medical related complain for health professional or facility in Dubai. The process has been designed to address issues based on the level of severity, and provide families with a clean timetable for resolution.

To facilitate the arrival of medical tourists, the DHA works with a third party company to provide coverage. This policy, according to the DHA, is an important "safety net" in the event of any unforeseen complications that may arise from treatment in the emirate.

Linda Abdullah, consultant - The Healthy Tourism Council, DHA said: “We have recently broadened our portfolio to include health and wellness, in order to attract the tourist seeking a holistic wellness experience. We want health tourists to embrace their wellness journey in the city of Dubai , via our wellness offerings that include preventive health screenings, DNA tests, detox and weight loss programs, anti- aging treatments ,diabetes management and alternative medicines to name few."

Dubai has around 3,000 private health facilities ranging from hospitals, specialised clinics to day-surgery centres with around 35,000 health specialists from more than 110 different nationalities working in the sector.

These numbers are expected to grow to 40,000 specialists and 4,000 health centres by 2020. - TrradeArabia News Service




Tags: Dubai | tourists | medical | numbers |

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