Monday 1 June 2020

Saudia launches new service for persons with disabilities

RIYADH, September 17, 2019

Saudi Arabian Airlines (Saudia) has launched a new service for people with disabilities, enabling them to access all services of the national carrier, including the discount granted to the disabled, through an electronic platform without the need to go to the sale offices.

The service was inaugurated in cooperation with the Ministry of Labor and Social Development and the e-Government Program Yesser, which works as a link among government agencies in their e-transition journey.

The new Saudia service was launched at a ceremony held at the Ministry of Labor and Social Development headquarters in the presence of Minister of Labor and Social Development Ahmed Al-Rajhi; director general of Saudia Saleh Al-Jasser; deputy minister of Labor for Social Development Majed Al-Ghanimi; assistant minister of Labor and Social Development Muhammad Al-Jasser; undersecretary for Social Welfare and Family Dr. Abdullah Al-Wohaibi; CEO of the Authority for the Care of People with Disabilities Dr. Hisham Al-Haidari; and director general of the Yesserr Program Ali Asiri, and several other officials.

Starting today, persons with disabilities can enjoy all Saudia services, including the discount offered through the Saudia reservation website ( via access to the special discount page by entering their ID details, date of birth and expiry date to check the guest’s eligibility for the discounted rate. Then, they can complete the booking, purchase and get issued the ticket, as well as additional services such as wheelchairs or reception assistance on arrival as well as many types of special meals that can be requested by the guest without any extra charge.

Saudia director general Saleh Al-Jasser stressed the keenness of the national carrier to provide the best services for people with disabilities by improving and simplifying the travel procedures so as to enable them to enjoy a comfortable travel experience. - TradeArabia News Service


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